Eleven days have passed since Abbey stopped our bank accounts because of suspicious activity.
Has Abbey set up new accounts for us?
Has Abbey supplied us with new cards?
Has Abbey updated us as to when we can expect to get access to our money?
Has Abbey contacted us since 19 August?
The answer continues to be “no” to all of those.
We can’t even take our money out and move it to another bank.
Isn’t it amazing that, in this age of instant electronic communication and databases that know everything, it takes even longer than before to set up a bank account, close down another, and shift money from one to the other?