Yes, another company’s database has been set up in such a way that it rejects rural addresses that lack street names.
All went well until I hit the payment fields, which would only accept credit or debit card details if a street name was provided.
Our official address does not include a street name as we live on a rural road with no name.
So, my payment was rejected.
I telephoned Autotrader, where a callhandler informed me we should have a street name as part of our Post Office official address.
No, I explained, our official address does not have a street name and if he checked with the Post Office database he would quickly learn that was the case.
In the end, he put our croft name in twice, which meant the payment was accepted but will cause more conniptions in the various credit systems as our name won’t match with many of the other weird and wonderful combinations floating about the electronic swamp.
When will companies actually come up with databases that can handle addresses without street names and that actually interface, field by field, with the data held on the Post Office, Electorial Office and Land Registry databases?